Term and Conditions

By accessing and using the Active Aura Shop website (elegantwearsshop.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Account Integrity

When creating an account with Active Aura Shop, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Website Usage

You agree not to:

• Use our website for any illegal or unauthorized purpose
• Interfere with or disrupt the website’s functionality
• Attempt to gain unauthorized access to any part of the website
• Use any automated systems to extract data from our website

Product Range

Active Aura Shop offers carefully curated fashion collections including:

• Athleisure wear designed for both performance and style
• Comfort-focused Lounge and Sleep collections
• Fashion-forward Dresses, Skirts, and Tops
• Essential Basics and Bottoms
• Accessories including Bags and select Jewelry items

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we cannot guarantee that your computer monitor’s display will accurately reflect product colors. Product availability is subject to change without notice.

Order Process

When you place an order with Active Aura Shop:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• During peak seasons, processing may take slightly longer
• We reserve the right to refuse or cancel any order for any reason

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or fees imposed by their country’s import regulations.

Shipping Options

We offer two shipping methods to serve our global customers:

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS – 15-25 business days after shipment

Shipping Limitations

We ship globally, excluding some remote areas and parts of Asia. Delivery times are estimates and may vary based on location and customs processing.

Order Tracking

Once your order ships, you will receive tracking information to monitor your delivery. Please ensure your shipping address is correct, as we are not responsible for packages sent to incorrect addresses provided by customers.

Return Policy

We accept returns and exchanges within 15 days from the date you receive your order. To be eligible for return or exchange:

• Items must be unworn, unwashed, and in original condition
• Original tags must be attached
• Original packaging should be included when possible
• A receipt or proof of purchase is required
• Items must be returned from the original shipping country

Return Process

1. Submit a Return & Exchange Form via email to [email protected] within 15 days
2. Receive Return Authorization Number within 2 business days
3. Package items securely with original packaging and tags
4. Ship to: Active Aura Shop Returns, 3219 Reppert Coal Road, Detroit, US 48226
5. Keep your shipping tracking number for reference

Refund Information

Refunds are processed within 5-7 business days after we receive and approve your return. Original shipping fees are non-refundable. For exchanges, we cover standard shipping costs for your new items.

All content on the Active Aura Shop website, including but not limited to text, graphics, logos, images, and software, is the property of Active Aura Shop and protected by international copyright laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

The “Active Aura Shop” name and logo are trademarks of our company. All other trademarks appearing on our site are the property of their respective owners.

Active Aura Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our total liability for any claim arising from your use of our website or purchase of our products shall not exceed the purchase price of the product in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Detroit, Michigan.

Active Aura Shop reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the new Terms and Conditions.

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Response Time: Within 24-48 hours during business days
• Address: Active Aura Shop, 3219 Reppert Coal Road, Detroit, US 48226

Thank you for choosing Active Aura Shop. We’re committed to ensuring your experience reflects the quality and style of our carefully curated collections.